Volunteer Attorneys Needed to Assist Tornado Victims │The NCBA, FEMA, LANC and the ABA YLD have joined forces to provide free legal services to low-income survivors of the tornado that swept through the Greensboro area on April 15. To serve as a volunteer attorney, email both Lisa Arthur and Andy Jones with your name, email, phone number, and the areas of law with which you are willing to assist (i.e. insurance claims, property issues, landlord-tenant issues, general, etc.) Access link for details.
Attorney Karen McKeithen Schaede was honored recently with the 2018 Outstanding Woman in the Profession Award, presented by the Women’s Law Association of Elon University School of Law.
Schaede, who was one of the law school’s founding preceptors and continues to serve annually as a preceptor, has assisted numerous students and graduates over the years.
The award honors her for longtime support of the law school and for outstanding achievements as a woman in the law profession. Previously, in 2011, she was the co-recipient of the law school’s inaugural Leadership in the Law Award.
A partner in Connors Morgan PLLC, a business law firm in Greensboro, Schaede has practiced employment law and healthcare law in the Carolinas since 1992.
She can be reached via email at KSchaede@ConnorsMorgan.com, via phone at
336-333-7907, or on the web at www.ConnorsMorgan.com. Connors Morgan is located
at 1175 Revolution Mill Dr., Suite 8, in Greensboro, NC.
If you would like to serve on a GBA committee for the 2018-19 FY, please indicate up to three preferences by placing 1, 2 or 3 by your choices (1 being your 1st choice, etc.) on the form linked below. If you currently serve on a committee and would like to continue, we ask that you also download, complete and return this form:
Forrest Campbell, 88, died on February 15, 2018, at his home of 56 years, in the loving arms of his wife, Carol. He was born April 9, 1929, in Coats, North Carolina, to Walter Smith Campbell and Bettie Ila Strickland Campbell. He spent his youth growing up in Dunn, North Carolina, along with his two sisters, Joyce C. Wagstaff (deceased) and Jackie C. Elmore. Summers were spent working tobacco fields and helping his dad in the lumber business. He was active in scouting, achieving the rank of Eagle Scout.
Forrest graduated from Dunn High School in 1947, after having enlisted at an early age with the United States Marine Corps. He served for two years, mainly in Parris Island and Honolulu, Hawaii. Forrest graduated with honors from the University of Portland in Oregon in 1953, and at Duke University Law School, graduating in 1955. To support himself through his educational experience, he worked in the Duke Law Library and served as a residential advisor. At Duke Law School he met his wife to be, Carol Lee Hackbarth. They married in August of 1955 and were married for 62 and a half years.
Although a quiet man, he was a great listener who was nonjudgmental, understanding, and showed great patience. He could tell a great story, always followed by much laughter and enjoyment.
Forrest spent his adult life serving the Guilford County community. He served as Mayor Pro-tem for the City of Greensboro 1967-1969; Chaired the Guilford County Board of Social Services 1973-1976; was Chairman of the Board of Guilford County Commissioners; and served as President of the N.C. Association of County Commissioners 1983. Forrest was a member of the Greensboro and NC Bar Association, a former trustee for the Greensboro Legal Aid Society, and a member of College Place United Methodist Church.
Forrest began his law career as a prosecuting attorney, and clerk of the Domestic Relations Court, later moving into private practice with Haines, Short, Campbell, and Ferguson, finally retiring from the Firm at Fisher Park after more than 50 years of legal practice. Forrest leaves behind, his loving wife, Carol Hackbarth Campbell, his four children, Michele C. Shackelford (Dab), Terry C. Hayes (Mike), Forrest E. Campbell Jr. (Lynette), Beth C. Samuelwicz (Rolf). He has five grandchildren, Tyler Orsow, who preceded him in death, Logan and Morgan Shackelford, Jake and Sarah Welty, and one great-grandchild, Zachary Padilla.
Konrad Karl Fish
Konrad Karl Fish of Greensboro, NC died of Lewy body dementia on February 21, 2018, in Raleigh, NC. He was born on May 9, 1935 in a cottage on his grandfather’s dairy farm in upstate New York. He spent his childhood leading an idyllic, simple existence, playing with his cousins, riding his beloved pony, Leo, and developing a life-long joy for nature.
One of his fondest memories was when he happened upon young Mickey Mantle’s first time at batting practice for the Yankees. That day inspired Konnie to dedicate his high school years to varsity basketball and baseball, eventually leading to his enrollment at Duke University, where he played baseball for famed coach Jack Coombs.
While at Duke, Konnie was an active member of the Kappa Alpha fraternity, making many lifelong friends. After graduating from Duke in 1956, Konnie attended Duke Law School, graduating from there in 1959. He secured a job in Greensboro with Booth and Osteen. Konnie joined the Air Force National Guard and went to basic training in San Antonio, Texas.
After serving active duty, he returned to Greensboro. He was appointed the city’s legal aid officer for four years, where he handled an enormous volume of cases free of charge. While Konnie eventually went on to the general practice of law, his role as legal aid officer and helping to found the first Greensboro Legal Aid office were among his proudest moments in his 50+ year law career.
Konnie had many hobbies, including the Hamilton Lakes Civitan Club, teaching Sunday school classes at Christ Methodist Church, and playing golf every chance he could, and spending time with his Hamilton Lakes Civitan Club friends. He co-founded the Nat Green Fly Fishing Club, shared willingly his free time with his beloved Morehead Methodist Church, and gardened with a mixture of knowledge and discipline.
Konnie belonged to the American Bar Association, the North Carolina Bar Association, the Greensboro Country Club, Morehead Methodist Church, the Duke Alumni Association, and Trout Unlimited.
Konnie is survived by five children: Sarah Kathryn Fish of Durham, Rebecca Fish Nichols of Wilmington, Edmund Booth Fish (Michelle) of Greensboro, Rachel Fish Curtis (David) of Durham, and Katherine Chloe Fish of Greensboro, by eight grandchildren: Madeline Drewry, Dylan Nichols, Edmund Fish, Jr., Josie Fish, Phoebe Fish, Ben Curtis, Sophie Curtis, and Tilly Curtis, and by former wife and long-time friend, Tricia Booth Fish of Greensboro.
Henri Ronald Mazzoli
Henri Ronald Mazzoli, 81, passed away in his sleep on Saturday, December 30, 2017 after a short battle with lung cancer. Henri was born in Framingham, Massachusetts on February 24, 1936 to the late Eugene and Mary Mazzoli and grew up with his two sisters, Jane and Maria. He graduated from Framingham High School and then served as a medic in the United States Army with the 10th Mountain Division. Henri attended Boston University and then transferred and graduated from High Point College. He received the Juris Doctor degree from the Wake Forest University School of Law in 1965 and was admitted to the North Carolina State Bar in the same year. Henri served as an Assistant District Attorney for Guilford County, and then he opened his own law office, assisted by Mrs. Susan Piotrowski, and ran that firm for more than 40 years.
He was an avid sailor and earned his US Coast Guard Captain’s license. He spent weekends and summers sailing the coast of North Carolina with his wife, Kathy, and children. He enjoyed spending time in Panama where he and Kathy have a second home, and studying history, in particular the American Civil War, World War I and II. He also focused on restoring as many houses and rental properties as he could in the greater Greensboro area. Henri never left any job half-finished, rarely met a dog or cat he did not like, or failed to speak his mind to his family and many friends. All who knew and loved him will miss his kindness, humor, loyalty, and unfailing sense of integrity and fairness. Henri is survived by his loving wife of 39 years, Katherine Clay Mazzoli; and his children and their significant others: Robert Mazzoli and Barbara Cozzarini of Duvall, WA and Robert’s daughter Alyssa Mazzoli; Matthew and Beate Mazzoli and their children Samuel and Johanna of Ostfold, Norway; and Ginny and Walter Wright and their children William and Katherine of New York, NY.
GREENSBORO BAR ASSOCIATION
Robert C. Cone
BE IT HEREBY RESOLVED, by the Greensboro Bar Association at its regularly scheduled meeting on April 19, 2018, that:
WHEREAS, Robert C. Cone died on March 18, 2017, in Greensboro, North Carolina after a long period of declining health; and
WHEREAS, this Association desires to reflect upon his exemplary career and service to the Greensboro, Eighteenth Judicial District and North Carolina State Bar Associations, his clients and the community, and the minutes should therefore reflect that:
Bob was born in Greensboro on February 13, 1952, to Barbara and Herman Cone, Jr.
He graduated from The Asheville School, was awarded the Morehead-Cain Scholarship to attend the University of North Carolina at Chapel Hill and went on to obtain his Juris Doctorate from University of North Carolina School of Law.
In 1972, before finishing his undergraduate degree, he took a year off and lived in Israel on a kibbutz where he specialized in harvesting bananas. He made lifelong friends, fell in love with Israel and the kibbutz, and returned many times over the ensuing years.
Bob met his wife, Sally, while they were both in law school. They married in 1978, just after each of them had graduated and passed the North Carolina bar examination. The couple settled in Greensboro and Bob soon entered private practice. He spent the bulk of his career at Tuggle Duggins law firm where he remained devoted to his clients until his final days. He viewed the practice of law as an honorable profession to be used for the good of society, and he put that philosophy into practice every day with clients from all walks of life.
As an active and caring community leader, Bob quietly contributed to many charitable causes. He served for 20 years on the Board of Directors of what is now known as Cone Health, and later became Board Chairman of the Cone Health Foundation. He was a Trustee and Board Chairman of the Greensboro Public Library and a past President of Greensboro Rotary Club. He served as a Board member of Greensboro Urban Ministry and of the Old North State Boy Scout Council. He served as President of the Greensboro Bar Association and was a driving force in establishing the Herbert Falk Society, which fosters and encourages pro bono legal work by the Association’s members. He also served on the UNC-Chapel Hill Law Foundation and as a member of the North Carolina State Bar Council.
Bob was an active volunteer in multiple capacities with the Greensboro Jewish Federation, chairing its annual fund-raising campaign in 2013, and also serving as a board member of the Jewish Foundation of Greensboro. He was a life-long member of Temple Emanuel, where he taught Sunday school for many years and worked to preserve and perpetuate its Greene Street historic location.
He was the recipient of the Greensboro Bar Association’s Centennial Community Service Award in 2011, and the North Carolina State Bar’s John B. McMillan Distinguished Service Award in 2016.
Bob was co-recipient with his wife Sally, a dedicated community leader in her own right, of the 2016 Brotherhood/Sisterhood Citation Award given annually by the National Conference for Community and Justice.
Bob was tireless, selfless, and committed. He also loved music – regularly attending regional folk festivals and continuing to play his cherished vinyl albums. He was also interested in ways to beautify his surrounding community and thus became a strong advocate of the downtown Greensboro revitalization effort and an avid fundraiser for Greensboro’s Greenway.
Bob is survived by Sally, his loving wife of 38 years; his two children, Sam and Laurie; his mother, Barbara; his brothers, Tom and Herman, and their respective families.
Among other passions, Bob was an ardent devotee of the music of Bob Dylan. It is submitted that the lyrics of the following Dylan song capture the heartfelt message that Bob would convey to all of us, if he were standing here tonight:
May God bless and keep you always; may your wishes all come true
May you always do for others; and let others do for you
May you build a ladder to the stars; and climb on every rung
May you stay
NOW, THEREFORE, BE IT RESOLVED: that the Greensboro Bar Association, at this duly assembled meeting of its members, hereby adopts this Resolution to honor and memorialize the life and works of our colleague, Robert C. Cone; and hereby directs that this Resolution be made part of the official records of the Association and that a true copy hereof be delivered to Bob’s family in token of the esteem, high regard, and enduring affection in which he is held by his friends and colleagues of the Bar.
DONE BY ACCLAMATION at the annual joint meeting of the members of the Greensboro Bar Association and the Eighteenth Judicial District Bar, this, the 19th day of April, 2018.
Sarah H. Roane, President
The Bar Association’s Second Chance Project is now in its third year. As part of this pro bono project, the GBA has sponsored two free Expungement CLEs and over 100 of our members have participated in the training. The Second Chance Project seeks to train our members and encourage them to assist pro bono potential candidates for expungement who are referred to us from Renee Gabriel-Alford of Legal Aid of North Carolina, Greensboro office. Ms. Gabriel-Alford screens the candidates for eligibility by checking their statewide criminal record and then determines which County is properly suited to begin the action. She contacts the individuals and prepares the paperwork. This includes the necessary AOC forms, including the Petition to Sue as an Indigent and all necessary affidavits. Once these time intensive actions are complete, she seeks to refer these individuals to our pro bono attorneys who are ready, willing and able to assist completion of the process. The referral attorney will obtain the necessary judicial signature to start the official process and send the AOC forms to the SBI and AOC. This review will take an estimated 7 to 10 months to complete. The attorney will than schedule an appearance before the court with the client and request entry of the Expungement.
Few qualified individuals were identified in the early years of the Second Chance Project. However this is no longer the case. The City of Greensboro began its “Thrive Greensboro” initiative in 2016 with the assistance of community organizer Irving Allen and Greensboro Director of Human Relations Love Crossling. This led others to join the effort to identify qualified individuals. Most notably Gayland Oliver sponsored and event at Peeler Elementary School in the late fall of 2017. Over 350 potential candidates signed up and Ms. Gabriel-Alford began her review process. She is now ready to refer cases to members of the Greensboro Bar Association. She anticipates as many as 80 individuals will be ready for referral in the next two weeks. Her extensive efforts leading this process are recognized and complemented. But the fruits of these efforts cannot be realized without the help of GBA members who are willing to step up and take on the final steps necessary to complete the expungement process. WE NEED YOUR HELP.
This can be a life changing experience for these individuals and all capable attorneys are urged to reach out to Ms. Gabriel-Alford and volunteer. Second Chance Project Co-Chair Patrick Kane and Ms. Gabriel-Alford are working on the possibility of offering an additional (FREE) CLE training and will soon update the Bar on progress. Thanks for support and all are encouraged to assist.
To volunteer please contact: Renee Gabriel-Alford, 336-272-0148, ReneeA@legalaidnc.org.
The Greensboro Bar Association established the Distinguished Service Award in 1993 to annually recognize a lawyer for exhibiting a deep devotion to the legal profession and an enduring contribution to the administration of justice and the public good through unselfish service.
We were fortunate to have two very deserving recipients this year, the Honorable Lindsay R. Davis, Jr. and Reid L Phillips, pictured with their spouses, Ann Davis (left) and Gloria Phillips (right).
Joint event with the High Point Bar Association!
Bring your family (kids too!) for an afternoon
of food, fun, and BASEBALL!!!
Greensboro Grasshoppers vs. Lakewood BlueClaws
Sunday, May 20
Picnic Buffet: 1:30 – 3:00 p.m
Gametime: 2:00 p.m.
First National Bank Field
Sunbrella Shade Zone (Field & Terrace Levels)
All-You-Can-Eat Picnic Buffet from 1:30 to 3:00
The Young Lawyers Section will be collecting donations for
the Book Buddies program at Hampton Elementary School.
YLS will use all donations to purchase books so that our Book Buddies
will have a new book to take home for the summer—our goal is $500!
Most lawyers and law firms pride themselves on being client service oriented, but are they?
Here are a few of the policies and practices that law firms engage in that may reveal that they are lawyer-focused rather than client-focused.
While client referrals and a strong network of referral sources is key to building your law firm business, an Adweek survey shows 81% of customers conduct online research before buying. Sixty percent begin the process by using a search engine to identify products they want and 61% read reviews before making any purchase. While the numbers may not translate directly from products to services, today’s client is using the web to make important decisions.
So what does your web presence say? Here’s what lawyers say about client service:
“Because you’re a client, not just a case. At Essex Richards, we provide solutions to help our clients.” Retrieved from Essex Richards website
“We’re a law firm that believes in building long-term relationships. We do that by listening to you and getting to know your legal needs.” Retrieved from Manning Fulton website
“Trust is the backbone of a mutually rewarding relationship. We strive to completely understand our clients’ businesses and needs in order to become a partner in their future.” Retrieved from Smith Moore Leatherwood
“At Young Moore, you are never simply a case number or file to process. Our respected practice has been based on personal relationships for over 60 years.” Retrieved from Young Moore website
“We care about our clients. We want everything to change for the better when you hire us. We want to be your Turning Point.” Retrieved from Turning Point Litigation
As you can see, lawyers are serious about client service. Or at least as far as the messaging on their websites. But what do clients think about the message you are sending? Is it the right one?
Here is some standard fare about client service, “We serve businesses, government, non-profit institutions, trade associations and individuals. We work with clients on a regional, national, and international level.”
This is a firm that can potentially provide any service to anyone, anywhere. Is this effective messaging to clients?
Compare this message to that of John Szymankiewicz with the Beer Law Center. First, you have to love a law firm website that looks like a tap room and the email newsletter subscription button that looks like a bottlecap. At first glance, we know this isn’t our father’s law firm.
Also, the language on the website is written by people for people. Not marketing speak. Not legalese. Here’s an example, “I explain all of that to say that if your business is in NC, I can probably help you with anything beer related (emphasis is mine). But, if your business is in another state, I can only help you with certain areas of law. For the other areas, I would have to refer you to a local lawyer.”
Certainly, this is written with a client in mind as John explains potential jurisdiction issues.
How about this statement, “By leveraging technology and completing as much work as we can electronically, we keep our overhead expenses low and keep our focus on you and your matter, not on paying the rent on our office space.” This is music to the ears of an entrepreneurial client looking to start a local brewery.
Approach to Compensation
Law firm compensation systems reflect actions that firms have determined are important such as bringing in clients, getting business from clients and generating billable hours. These are metrics which are built around things that lawyers believe to be important, but they are not necessarily items that are important to the business. Growing your business requires more than rainmaking. It also requires leadership, mentorship, technological proficiency, financial expertise and practice management. But, few firms provide a financial incentive for their lawyers for these kinds of investments of their time. As a result, few lawyers invest in building these skills. This makes for a business model that emphasizes rewarding rainmakers rather than rewarding the work of creating business models that live beyond the current generation of rainmakers.
Profits Per Partner
The law firm model of dividing profit at the end of the year rather than investing money into the business is a principle that is lawyer-focused rather than client-focused. Client-focused ventures are interested in research and development and technology developments. Building law firms that provide services to clients in new ways, that allow for exploration of resources, purchase of new products and training in new areas, requires an investment of money. Too often, lawyers must decide whether to spend money while knowing that money that is not spent goes back into their pocket. The conflict is often too difficult to overcome. So, the end-of-year dividend is greater for each lawyer, but the firm as a whole suffers.
Failing to Plan for Transitions
Building one-generation law firms is lawyer-focused. Building a law firm that can provide long-term service to clients is the essence of excellent client service. Your clients are planning for their own succession, how can you as their advisor and counselor ignore the same good advice?
Lawyer Focused Personnel Policies
Many law firms have one set of policies for lawyers and another for employees. For example, it’s not uncommon that paralegals receive 6 weeks of maternity leave while attorneys receive 3 months. Compare this to the national brokerage firm, TD Ameritrade, where all parents – moms, dads, and adoptive parents – receive 16 weeks of parental leave.
A different personnel policy for lawyer parents signifies that some people in the organization are more important than others, a lawyer-focused mindset.
Classification of People
A common complaint and real issue in work place morale is the idea that we are classified as J.D.s and everyone else.
This negates the idea that people without a law degree can bring value to your firm. One problem with this mindset, other than the fact that it is just wrong and is certainly outdated, is that it becomes the culture of the law firm. And it’s hard to shake off your culture. So, when a lawyer interacts with clients, who usually are not lawyers, the lawyer is steeped in the mindset that lawyers are somehow better. This is not a client-focused behavior. It often impacts a lawyer without the lawyer being aware of it, in the lawyer’s interactions with clients, other professionals and community members.
Lawyers say all the right things when it comes to client service. Now it’s time to implement policies that show you mean what you say.
Camille Stell is the Vice President of Client Services for Lawyers Mutual. Continue this conversation by contacting Camille at email@example.com or 800.662.8843.
Emily Victoria Carico
Legal Aid of North Carolina
Endorsed by Brian P. Hogan